Refund Policy for BlueNill
Effective Date: February 16, 2025
At BlueNill, we strive to ensure that you are satisfied with your digital purchase. Due to the nature of digital products, we typically do not offer refunds. However, we understand that issues can arise, and we are here to help resolve them.
Refund Policy Chart:
| Condition | Timeframe | Action | Refund/Exchange |
|---|---|---|---|
| Product Issues | Within 3 days of purchase | Contact support if product malfunctions | Replacement or refund |
| Incorrect Product Delivered | Within 3 days of purchase | Notify support for wrong item received | Full refund or exchange |
| Non-Delivery of Product | Within 48 hours of purchase | Contact support for non-receipt of item | Prompt delivery or refund |
| Product Accessed/Downloaded | N/A | – | No refund available |
Non-Refundable Circumstances:
- All digital products are non-refundable once accessed or downloaded, except in cases of product issues, incorrect delivery, or non-delivery as outlined above.
How to Request a Refund:
- Contact our customer support team at info@bluenill.com with your order details, and we will assist you in processing your request.
We value your trust and will always do our best to ensure you are happy with your purchase.
Thank you for shopping with BlueNill!
